Shipping Policy

Thank you for shopping at Elma Wichers!

  1. Processing Time

All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been processed and is ready for shipment.

  1. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

Standard Shipping: Estimated delivery time of 15 to 30 business days.
Expedited Shipping: Estimated delivery time of 7 to 15 business days.
Delivery delays can occasionally occur due to unforeseen circumstances. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

  1. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped.

  1. Customs, Duties, and Taxes

Elma Wichers is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  1. Damages

Elma Wichers is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

  1. International Shipping

We currently ship to addresses within USA. Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.

  1. Returns Policy

Please refer to our Returns Policy for information about returning items purchased through our website.

  1. Contact Us

If you have any questions about our Shipping Policy, please contact us at:service@https://www.elmawichers.com.