Orders & Payment Policy

  1. Placing Orders:

Customers can place orders through our website or by contacting our sales team directly.
All orders are subject to availability and confirmation by our team.
By placing an order, customers agree to abide by our Orders & Payment Policy.

  1. Order Confirmation:

Upon receipt of an order, we will send an order confirmation email with details of the order, including pricing and estimated delivery times.
The order confirmation serves as acceptance of the order and indicates that it is being processed.

  1. Pricing:

Prices displayed on our website or provided by our sales team are in the local currency and are exclusive of taxes and shipping costs.
We reserve the right to adjust prices at any time due to changes in costs or other factors.

  1. Payment Methods:

We accept payments via credit card, PayPal, and other methods as specified during the checkout process or agreed upon with our sales team.
Payment must be made in full before orders are processed and shipped.

  1. Shipping & Delivery:

Shipping costs and estimated delivery times will be provided during the checkout process or upon request.
Delivery times are estimates and not guaranteed. Factors such as customs clearance and local delivery conditions may impact delivery times.

  1. Cancellations & Modifications:

Customers can cancel or modify orders before they are processed and shipped.
Once an order has been shipped, cancellations or modifications may not be possible. Please contact our customer service for assistance.

  1. Returns & Refunds:

Our Returns & Refunds Policy applies to all returns and refund requests. Please refer to that policy for detailed information.

  1. Order Disputes:

In case of any disputes regarding orders or payments, customers should contact our customer service team promptly for resolution.

  1. Privacy & Security:

We are committed to protecting customer information. Personal and payment details are handled securely in accordance with our Privacy Policy.

  1. Contact Information:

For inquiries regarding orders, payments, or any other related matters, please contact our customer service team at service@https://www.elmawichers.com.

  1. Policy Updates:

We reserve the right to update our Orders & Payment Policy at any time. Updates will be posted on our website, and customers will be notified of significant changes.

Please review our Orders & Payment Policy carefully. By placing an order with us, you agree to comply with the terms outlined above. For any questions or clarifications, feel free to contact our customer service team.